Information reviewed 20 September 2026
An OTP Is Temporary
A one-time PIN is intended to prove control of a registered contact channel for a specific action. It should not be reused or shared with someone who called you unexpectedly.
Never Give an OTP to a Helper
A scammer can use an OTP to take over or change sensitive account information. A legitimate helper does not need you to read out a banking or account OTP.
If the Code Does Not Arrive
Check network signal, the registered mobile number and whether the SIM is active. Use the dedicated OTP-not-received and lost-phone guides for troubleshooting.
Changed Number?
If you no longer control the registered number, use the recognised contact-update process rather than asking a stranger to bypass verification.
Frequently Asked Questions
Can I share an OTP with someone helping me?
No. Treat OTPs as private security codes.
Why might an OTP not arrive?
Network delays, an inactive SIM or a different registered number can be causes.
Will this website ask for my OTP?
No. The tools on this site are designed not to collect OTPs.