Information reviewed 20 September 2026
Online Status Check
For SRD, an ID number and the mobile number connected to the application are typically used to retrieve the record. This site’s homepage provides a checker interface and dedicated status explanations.
WhatsApp and Phone
Support channels can be useful when an online result needs explanation or when a contact-detail problem blocks the ordinary status process.
USSD, SMS and Moya
Availability and codes can change, so use the dedicated method pages and avoid saving old numbers or USSD codes without rechecking them.
Office Help
In-person help can be important for identity mismatches, grant reviews, card problems and situations that cannot be resolved with a normal online lookup.
Frequently Asked Questions
Do all status methods show the same kind of record?
They are intended to help with the same application or grant information, but the detail shown can differ by channel.
What details should I protect?
Keep your ID, registered mobile, OTPs, banking passwords and PINs private.
Which method is best?
Use the method that is currently available and appropriate for your problem; identity and review issues may require additional support.