Sassa Change Banking Details

Sassa Change Banking Details For SRD R350 (2024) – Step-by-step Guide

The South African Social Security Agency (Sassa) offers many social grants, Sassa SRD grant is one of them. This R350 SRD grant is provided to over 18 million South Africans each month. For the Sassa applicants, it is mandatory to change banking details online in order to avail the grant payments in their personal bank account.

In this post, we will provide you a step by step guide about changing Banking Details For SRD R350 via Online, by Phone or by email. This guide will walk you through each step such as Sassa Change Banking Details, how Sassa will notify grant recipients & new payment methods as well.

How to Update SASSA Banking Details?

It is important that all Sassa applicants must verify and update their personal details to ensure the smooth continuing grant payments. Sometimes, South African beneficiaries get notified about pending banking details status, then they have to update the banking details. If they have a new bank account or already existing, they must supply all authentic details to the national Agency. You have the choice to switch your grant payment method from cash to a SASSA debit card for ATM withdrawals.

First, Visit the Sassa SRD website

For Sassa beneficiaries, changing bank details is a straightforward process. If the recipient closed the old bank account and opened the new one, they can update the bank details by visiting the SRD web portal.

Sassa Change Banking Details

  • First, navigate the SASSA official website
  • To update the bank details, you have to login on the web portal.
  • In case, if you don’t have a bank account, then first create an account on Sassa portal.
  • Add SASSA SRD R350 grant, 13 digit ID card number. It is only for South African Citizens.
  • For Asylum Seekers and Special Permit Holders, it is necessary to provide your file number, passport number and phone number for the registration process.

Change banking details section

After login, you have to navigate the “Change banking details section”. By using this section, you will be eligible to update your banking details. Then choose “How do I change my banking details”.

Submit your ID Number & Verify

After the third step, you have to verify your identity. Asylum Seekers and Special Permit Holders can verify their identity by providing file number, passport number and cell phone number. But, African citizens can verify their identity by providing your 13 digit bar coded ID card number.

SMS with Secure Link

After submission of your ID Number or File number, you will receive a SMS containing a link from Sassa on your registered phone number. Click on the link & follow the instructions. Next proceed the further process in order to update your banking details including bank account number, name, and branch code, or your mobile phone number.

Choose your preferred payment method

You can choose a payment method according to your preferences. You have the option to choose payment methods such as a Post Office outlet or a cash send service. To make secure payments provide bank details which are registered on your own name, not any other person. As Sassa rejected another person’s bank account for grant payments.

Review Your banking details for

Before submitting details, review your banking details such as account number, bank name etc. And ensure that you have provided the authentic & up-to-date details for the SRD grant. If you have 100% surety regarding bank details then tap on the “submit” button.

Verification and the Countdown to Confirmation

After the reviewing and submitting process, Sassa might ask your additional details for verification. The verification & confirmation process takes almost 5-7 business days to verify your banking details in the Sassa database. Be patient for this step and wait for the Sassa confirmation notification on your registered phone number. This act maintains the security of the payment system.

After your R350 grant bank details approval, your grant payment will be sent to your provided personal bank account.

Thoughtful Reminders For Beneficiaries

  • Always keep your Sassa banking details confidential and updated for secure Sassa online payments. Don’t share your personal banking information with other security agencies.
  • When you switch your account, it is crucial to update your banking details as soon as possible.
  • Provide correct ID number, bank account number, and branch code to the South African Social Security Agency.
  • Keep an eye on the status of your bank details.
  • In order to avoid delay, update and submit your bank details on a given time.
  • keep your card and PIN protected at pay points.

Wind Up!

Sassa Change Banking Details for the SRD R350 grant is crucial for all beneficiaries whether it is a social grant for child support, foster children, old age, disability or a relief of distress (SRD) grant. By updating bank details status, you will be able to prevent further delay in your online grant payment through the SASSA web portal. If you want to know additional information about your update status then contact Sassa at 0800 60 1011 or send an email to [email protected].


In case you didn’t receive the confirmation notification, first login to the Sassa web portal and see whether your bank details are updated or not. If still not updated then visit Sassa nearest office or call at Sassa call center

Sassa applicants can choose Cash Send (Pick n Pay), Moya App, Boxer, Shoprite, Checkers, or Usave.

Sassa takes 7 to 10 working days to verify your personal banking details.

Once every 3 months, updating your banking details is necessary.

You can change your banking details online by visiting the SRD official website

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